Frequently Asked Questions (FAQ)
1. Are your plants suitable for beginners?
Yes! Most of our plants are easy to care for and perfect for first-time plant owners. Each product page includes detailed care instructions to help you get started confidently.
2. Do the plants come with soil? Will they get damaged during shipping?
Our plants usually arrive with soil or a hydroponic medium, carefully packaged to protect the roots and minimize damage. While we take every precaution, if your plant arrives with any issues, please contact us and we’ll make it right.
3. How do I choose plants based on the light in my home?
We clearly specify the light requirements for each plant (direct sunlight, indirect light, or low light) in the product description. You can select the best match for your space accordingly.
4. How often should I water my plants?
Watering needs vary by species. As a general rule, wait until the top layer of soil feels dry before watering again. Check each plant’s care guide for specific recommendations.
5. Do you offer plant care support?
Absolutely! If you have any questions or need help with plant care, you can reach out to us anytime at [email protected]. We’re here to help.
6. Can I send plants as gifts?
Yes! We offer gift wrapping and direct shipping to the recipient. Just choose the gift option during checkout and provide the recipient’s address.
7. How long does it take to ship my order?
Orders are usually processed and shipped within 1–2 business days. Delivery times depend on the shipping method and destination.